Terms and Conditions

Accommodation Booking Terms and Policies

Terms and Conditions for St Marys Guest House

Thank you for choosing to book with St Marys Guest House. We look forward to welcoming you. When you make this booking, you are entering an agreement with us. Please read our terms and conditions of booking below.

Prices: The price includes accommodation and breakfast. Unless clearly stated on the booking form all extras such as additional meals, telephone drinks etc are at additional cost. We accept the following forms of payment: cash, debit cards, credit cards.

Pets: We are not able to accept any pets.

Cancellation and Insurance: Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable. If you need to cancel, please contact us immediately. For cancellations made within 1 week of arrival you will be charged for the first night’s stay. For cancellations made within 72 hours of arrival you will be charged the full amount. For this reason, you may wish to take out cancellation insurance, which is inexpensive and can be obtained from any good broker.

Non-availability: We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

Arrival: A self-check-in code will be provided to you prior to arrival. Please provide a mobile phone number and email address at the time of booking. Your accommodation is available to you from 1pm on the day of arrival, unless otherwise arranged. Please let us know if you plan to arrive after 5pm as special arrangements need to be made.

Departure: Please be ready to leave your accommodation by 10 am on the day of departure, unless otherwise arranged.

Damages and Breakages: NO SMOKING IS ALLOWED AT ANY TIME WITHIN THE PREMISES. ANYONE SMOKING IN THE PREMISES WILL BE FINED AND ASKED TO LEAVE. Please do not eat hot meals in the rooms. Please take care of our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. A fine is payable for any damage caused. We do not accept bookings from hen or stag parties.

Liability: We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Data: Any data gathered during the course of this booking may be held on computer. In following GDPR guidelines you are within you rights to have any stored data removed by request, please contact us to remove any personal data. Cookies and website tracking can also be disabled via your web browser settings. We look forward to welcoming you to St Marys.